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‎11-17-2018 06:34 AM - edited ‎11-18-2018 07:32 AM

HP Recommended
Product: elitedesk 800 G1 dm
Operating System: Microsoft Windows 10 (64-bit)

Has anyone managed to get 4k @ 60hz from one of the displayports from the 800 G1 desktop minis?

 

I am trying to get 4k @ 60hz from this model with a i5-4570T processor / HD 4600 igpu, the intel spec sheet indicates that 4k @ 60hz is supported however I can only manage 4k @ 30hz from my system with a displayport 1.2 to hdmi 2.0 convertor cable plugged into a 4k TV with hdmi 2.0 ports.

 

I've tried running intels latest video drivers but still not getting 60hz, starting to wonder if the displayport wired into the motherboard only supports 4k @ 30hz, either that or maybe my displayport 1.2 to hdmi 2.0 cable is faulty.

 

This system should be capable of 4k @ 60hz via either displayport right? or is this incorrect.

 

 

2 REPLIES 2

‎02-04-2019 04:21 AM

HP Recommended

Hi 

Were you able to get a resolution to this problem?

I'm in the same boat, can only seem to get 30hz @4k

Any suggestions would be greatly appreciated.

 

 

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‎10-10-2019 03:06 PM

HP Recommended

Hi!

 

I have the same issue, but I have as Prodesk 600 G1 with Core i5-4570T processor. See my post below.
https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Can-t-get-4k-60Hz-working-on-HP-ProDes...

 

Any good suggestion is much appreciated.

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