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YOSIEANN
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A BUTTON WAS HIT ON MY COMPUTER SCREEN AND THE SCREEN TURNED SIDEWAYS

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WINDOWS 7

 ABUTTON WAS HIT ON MY COMPUTE AND MY SCEEN IS NOW SIDEWAYS.  

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@YOSIEANN You mean the button was physically damaged and now has turned sideways? If yes, I suggest you talk to HP support and discuss your options:

follow the below steps to get started:

 

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

 

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, is yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

 

I Hope that helps!

If you would like to thank us for our efforts to help you, 

 Feel free to give us a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution" button.

Have a great day!

Riddle_Decipher
I am an HP Employee

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