ALL IN ONE PC - HP 24‑b173d

[zulfisg]

I'm trying to extend my screen to an external monitor using HDMI to VGA adapter, but it's not working (not detecting the external monitor).

I can able to extend my laptop screen using the same DMI to VGA adapter succesfully.

Could you please suggest any other way to connect?

Thanks.

Model: HP Pavilion 24‑b173d

[praveen196]

@zulfisg Welcome to HP Community!

I understand that you are unable to connect the external monitor using HDMI to VGA adapter.

Please let us know which monitor you are using.

Is there any other port apart from VGA.

Have you tried using a different adapter? 

Try updating the computer, this will install the latest updates -

Step 1 Windows Updates -

1) In the search box, type, and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 Install updates using HP Support Assistant

1. In the search box, type, and open HP Support Assistant. 
2. Check for updates. 
3. If the updates are available, click on install and restart the computer.  

Note: If you do not have HP Support Assistant installed, Click here to download the same.

Please refer to the below link to troubleshoot the issue.

https://support.hp.com/in-en/document/c01186408

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