Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Accidentally unistalled the touchscreen

HP Recommended
Microsoft Windows 10 (32-bit)

My touchscreen was not working so I googled how to fix it. A site said to follow some steps with Device Manager then uninstall it then restart and then reinstall it. After restarting computer it was not there to reinstall it. 

I am NOT good with computers so a dummy proof walk through would be appreciated. 

21,068 21,032 1,399 2,363
Message 2 of 2
Flag Post
HP Recommended



Thank you for posting your query on HP Community,


What is the product number of your HP notebook? Use this link to find it:  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you checked if the touchscreen works in the Bios?

Alternatively, have you tried to run the test on the touchscreen from F2(Under component test).


Could you please respond to this post with the details so that I can provide you with accurate solution which should help you resolve this issue.


Waiting for your response!


Thank you 🙂

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation