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AllyK01
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Message 1 of 2
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Active Pen Compatibility

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HP ENVY - 13-aq1057tu

Hi! I was wondering if there is a HP Active Pen for this model: HP ENVY - 13-aq1057tu? I have done so much research and it isn't quite clear. I have been under the impression that there is by the people that have sold me the laptop at JB HI-FI. I am very confused. 

Thank you so much for your help! 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@AllyK01

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know the compatible stylus for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I checked the specifications of your computer and I see that your computer doesn’t support the stylus. However, I recommend you contact support and check once.

 

Refer to the below service guide for more information.

 

http://h10032.www1.hp.com/ctg/Manual/c06271813

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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