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‎09-18-2021 02:04 AM

HP Recommended

I have an older (2014 I think) HP pavilion 23 all in one and I’m trying to connect a second monitor. The monitor only mirrors the all in one. The all in one doesn’t even find the second monitor, I’ve installed drivers, updated the video card ( Amd E2- 3800 W/Radeon HD). I’m at a total loss of how to get the second monitor to be an extension of my AIO. 

I am using VGA to USB adapter - I installed the drivers for it and did everything like I was supposed to. It’s supposed to automatically recognize it. I have also installed a 3rd party software to try and get that monitor recognized. (Auto Multiple Monitor thing) 

 

please help! 

 

Category:
3 REPLIES 3

‎09-18-2021 07:24 PM

HP Recommended

@MrsT86 

 

What is your HP pavilion 23 all in one ?

 

HP has many different AIO machines

 

  • Some have no HDMI port at all,
  • Some have HDMI in only,
  • Some have HDMI out only,
  • Some have both.

You need HDMI out port to connect to an external monitor. Please use the following way to find out what is your machine:

 

            https://support.hp.com/us-en/document/bph07555

 

Regards.

 

BH
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‎09-18-2021 08:23 PM

HP Recommended

I have a 23 G010 and as far as I can tell all I have is USB ports that’s why I bought the vga to usb connector. It came with drivers I installed but it’s still not recognized as a monitor 

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‎09-18-2021 09:30 PM

HP Recommended

@MrsT86 

 

Its specs

 

        https://support.hp.com/au-en/document/c04072202

 

It does not have any HDMI port. You need USB adapter which is Displaylink Certified to be able to connect to an external monitor. There are some on the following list

 

      https://www.displaylink.com/products/find?cat=3&res=1920x1080

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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