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‎05-15-2025 11:35 AM

HP Recommended

I have a HP all in one touchscreen, was working just fine this morning, came back from lunch and the screen is black. I still have cursor movement with the mouse, but screen it completely black. 

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1 REPLY 1

‎05-17-2025 07:23 AM

HP Recommended

Hi @Andyman0330,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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