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Ants got inside my monitor. They travel along the bottom inside the glass. How to remove it?

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hp 24ea
Microsoft Windows 10 (64-bit)

Ants got inside my monitor. They travel along the bottom inside the glass. How to remove it? They are putting something like **bleep**. Can the glass on the top of this monitor be opened and fitted again?

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Wow.  That is unfortunate.


There is not a service manual available in the regular HP website support pages. 

This is normal, in fact:  These units are not meant to be serviced at home.


Normally, service manuals are made available from the manufacturer to licensed technicians.

Service manual MIGHT be available on the net as a boot-leg copy.  Be very careful when downloading from the 'net.


What else?

It is not likely a covered event.

Nonetheless, if the monitor is in Warranty, HP Support might help at least tell you your options.


Open website  HP World-Wide Support

 Select your region and follow the prompts


What else?

You can wait and see if one of our agents responds here in the Community.  Could happen, though any response may not be immediate.



Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP 24ea 23.8-inch IPS Display 


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