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AniruddhaS
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BIOS update driver for Windows 10 to enable Touchscrean in BIOS

HP Recommended
HP Pavilion TouchSmart 23-f200in All-in-One Desktop PC
Microsoft Windows 10 (64-bit)

Hi,

 

After upgrading my desktop to Windows 10, my touchsreaan is not responding properly.

As a test when I go to BIOS the touchsreen is not working atall. I guess I might have to update my BIOS and Chipset Driver but I cannot find any update for my particular product HP Pavilion TouchSmart 23-f200in All-in-One Desktop PC 

 

Please suggest.

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@AniruddhaS Welcome to HP Community!

 

I understand that the touchscreen is not working after the BIOS update.

 

Do not worry. I will try to fix the issue.

 

I have a few steps that should resolve your concern:  

 

I recommend checking if the Touch is working on BIOS (Accessed by tapping on F10 while restarting the computer). 

If it works on bios, it's a software issue, update the drivers from the HP Website, if the issue persists: please reinstall windows using the recovery partition or the recovery media to fix the issue 

 

Attempt to run a test using the HP hardware diagnostic tool

If it doesn't work on BIOS or the diagnostics tool either,  

it's a hardware failure and you may need to Contact HP to set up a hardware repair service. 

 

Please form the BIOS recovery and check.

 

Turn off the computer and turn on perform the below steps.

 

Press the  Windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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