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HP Recommended
OMEN by HP 25L Gaming Desktop PC GT15-0000a (4Q9S1AV)
Microsoft Windows 11

Opened the box of my brand new desktop 25l gt15-0920nd. after couple of windows & bios updates backligt of LOGO & CPU cooler stopped working. tried a lot of things. doesn't work. please help 🙂

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @excellenso,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues backlight. I'd like to help!

 

Follow the video link here and see how it goes. 

 

You may also refer to the listed documents below. 

Click here

Click here

Click here

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @excellenso,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues backlight. I'd like to help!

 

Follow the video link here and see how it goes. 

 

You may also refer to the listed documents below. 

Click here

Click here

Click here

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
HP Recommended

Thanks for reply & help !

HP Recommended

Hi @excellenso,

 

You're most welcome. Do get back to us in the future for further assistance.

Elohi_NR
I am an HP Employee
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