John287 Student
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Black Screen

HP Pavilion All-In-one T4A02AA#ABA

I did an update yesterday and today after I signed in the screen goes black. I tried resetting it, i tried unplugging it then trying again but still no use please help!!!!

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Black Screen


Thank you for posting on the HP Support Community.


Is it windows update or Bios update?

What is the operating system?


While you respond to that, let's try these steps: 

  1. Turn off the computer, and then connect the power cord.

  2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

  3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

Hope this helps! Keep me posted for further assistance.
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