cancel
Showing results for 
Search instead for 
Did you mean: 
Mzhunlen
New member
1 0 0 0
Message 1 of 2
2,174
Flag Post

Black Screen

HP Recommended
Hp Chromebook 14
Chrome OS

Hp chromebook 14-db0030nr has a black screen and will not power on. However, while plugged in the indicator light is white indicating it is charged once unplugged the light disappears.

1 REPLY 1
KrazyToad
Retired
Retired
22,744 22,731 1,370 1,394
Message 2 of 2
Flag Post
HP Recommended

@Mzhunlen

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

At this point I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation