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ikelev
New member
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Message 1 of 2
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Solved!

Black halos on the monitor

HP Recommended
HP 24x Monitor Gaming TN
Microsoft Windows 10 (64-bit)

Hi

Black halos appear on my monitor,i use the display-port and i tried to change the cable but i didn't resolve the problem.
So i think that the problem is in the monitor.
I attach the photo.
I look forward to your reply.
Cordiali saluti!
IMG_20200502_083945.jpg
1 ACCEPTED SOLUTION

Accepted Solutions
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @ikelev

Welcome to the HP Support Community. I'd be happy to assist you.

 

Have you tried connecting the monitor to a different computer and check if the issue persists?

Kindly perform the steps mentioned in this document to resolve this issue.

 

If the issue persists, please reach out to the HP Support in your region regarding the service options.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
20,470 20,472 1,491 1,739
Message 2 of 2
Flag Post
HP Recommended

Hi @ikelev

Welcome to the HP Support Community. I'd be happy to assist you.

 

Have you tried connecting the monitor to a different computer and check if the issue persists?

Kindly perform the steps mentioned in this document to resolve this issue.

 

If the issue persists, please reach out to the HP Support in your region regarding the service options.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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