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‎05-07-2023 06:51 PM - last edited on ‎05-08-2023 09:19 AM by Retired

HP Recommended

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Black screen on external monitor of a HP ENVY Curved All-in-... - HP Support Community - 8588703

Reply:

I'm having the same exact issue as you are.  My second monitor works fine when connected to another computer.  It starts up just fine with the HP logo too, but after that and after the HP Envy is booted up and ready to go, the external monitor goes back to black.  Have you had any luck?  I see that my post is just a few weeks after yours.

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