Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Black screen

HP Recommended
Microsoft Windows 10 (64-bit)

My screen has been black for no reason . It was working fine and suddenly the screen is black and nothing is visible. Can you please help me out?

Level 12
Level 12
6,774 6,758 637 1,524
Message 2 of 2
Flag Post
HP Recommended


Welcome to the forum.

I am not a HP employee.


You are not giving forum members much to work with. 


Can you provide the HP product number?


Have you run HP Diagnostics (Link to instructions)?


The problem could be a bad Windows 10 update, hardware, or hardware drivers. Or a loose power or data connection to the monitor.


Or the monitor has failed.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation