cancel
Showing results for 
Search instead for 
Did you mean: 
eunmi
New member
1 0 0 0
Message 1 of 2
3,363
Flag Post

Blank screen after BIOS update

HP Recommended
Microsoft Windows 8.1 (64-bit)

I have done a bios update but after my screen turned blank and I have done to reset it with 10 seconds but it still reminds blanks

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,995
Message 2 of 2
Flag Post
HP Recommended

@eunmi Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

 

What is the product number of your device? Use this link to find it: click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

Did you run a hardware test on the computer using the F2 key during a restart?

 

In the meantime, please try the steps mentioned on this link:

Click here for Desktops,

And Click here for Notebooks.

 

Please reply with the details for further assistance.

Eager to help!

 

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation