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‎01-24-2021 09:36 AM

HP Recommended
Product: Pavilion 550
Operating System: Microsoft Windows 10 (64-bit)

After updating to Windows 20H2, screen starts blinking. I was forced to restore precious version of Windows 10. Please advise what needs to be done for enabling 20H2 without getting this kind of ”feature”. 

4 REPLIES 4

‎01-27-2021 09:54 AM

HP Recommended

@Miklos2021

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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‎01-27-2021 11:02 AM

HP Recommended

Hello

please find product etc info on screen shot attached here

 

Br

Mika

21872197-7246-4BEE-BBBE-D792A236FD71.jpeg

 

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‎01-27-2021 11:07 AM

HP Recommended

Hi again,

not sure if the picture was successfully attached on my previous email, but here is the product number

P3J91EA#UUV

 

BR

MIKA

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‎01-28-2021 07:24 AM

HP Recommended

@Miklos2021

 

Thank you for the information.

 

I see that there are no drivers for Windows 20H2 version from HP. If you upgrade to Windows 20H2 then you need to use the Windows drivers available through Windows updates.

 

I hope that answers your question.

 

Cheers!

The_Fossette
I am an HP Employee

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