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Shawbri
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Broken Screen, Expired Warranty, Help needed.

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Hello Community-

Unfortunately I opened my laptop today and there was a crack coming from the inside that makes my screen black which causes it to not display properly.

I am here to ask what options can I do with my warranty being expired? Is there a chance I can send it back to HP headquarters and maybe get a replacement? Looking for fast yet cheap options considering I am a college student who will be in deep need for my internet access. 

Thanks!

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Shawbri

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

If the warranty expired you can still get the Notebook repaired for a charge

 

Please contact HP Support in your region for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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