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- HP Community
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- Broken Screen

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04-15-2024 07:28 PM
I was moving my Envy All-In-One around (34" non curved), and accidentally applied too much pressure to the top edge, and cracked the display. Can this display be replaced? Or do I have a new item for a rage room at this point?
04-16-2024 03:02 PM
From my own experience with a cracked All-in-One cracked screen, I would have to say NO.
Why?
Because the screen has to be PRIED off and that risks cracking it further and the new screen has to be PRESSED on -- also risking cracking it. And when you add the cost of the screen to the repair charges, most places won't even consider doing this due to the risk of screen breakage.
You are welcome to look around locally for a repair shop, but don't be surprised if no one will touch this.
I am a volunteer and I do not work for, nor represent, HP