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‎06-02-2020 02:29 PM

HP Recommended
Product: HP Envy 5010

Hello, my son has cracked the touchscreen pad on my HP Envy 5010 and I was wondering if I could get a replacement from anywhere?

 

The Led back-light still works and the printer works. Just the touchscreen is now now working at all.

 

Any help is appreciated. 

1 REPLY 1

‎06-03-2020 03:42 PM

HP Recommended

@BenGreen22 We don't sell printer parts although, you may try your luck at the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

If that doesn't help, and If you have an HP authorized service center near by, you should be able to take it to them and have it checked,

Here is a link to HP Service Centers, by Country/Region: Click here

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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