cancel
Showing results for 
Search instead for 
Did you mean: 
BenGreen22
New member
1 0 0 0
Message 1 of 2
199
Flag Post

Broken Touchscreen on a HP Envy 5010 Printer

HP Recommended
HP Envy 5010

Hello, my son has cracked the touchscreen pad on my HP Envy 5010 and I was wondering if I could get a replacement from anywhere?

 

The Led back-light still works and the printer works. Just the touchscreen is now now working at all.

 

Any help is appreciated. 

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,993
Message 2 of 2
Flag Post
HP Recommended

@BenGreen22 We don't sell printer parts although, you may try your luck at the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

If that doesn't help, and If you have an HP authorized service center near by, you should be able to take it to them and have it checked,

Here is a link to HP Service Centers, by Country/Region: Click here

 

P.S: Welcome to HP Community 😉

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation