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HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8V2AV)
Microsoft Windows 11

Hey, i own a victus gaming laptop and recently one of the cables tears not allowing me to see my screen but the laptop still works. Is there anyway i could pay to get it fixed?

 

1 REPLY 1
HP Recommended

@nick785 wrote:

Hey, i own a victus gaming laptop and recently one of the cables tears not allowing me to see my screen but the laptop still works. Is there anyway i could pay to get it fixed?

 


Check warranty

 

go online and get estimate

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.

Looking here it appears the cable connecting the screen to the motherboard is #7

https://support.hp.com/gb-en/document/c07596026

There are 5 different parts listed as there are 5 different screens

 

If wanting to DIY fix the laptop there is a disassembly video here

https://www.youtube.com/watch?v=OUDl4XvvGkk

If you can locate the damaged cable then compare it to ones available. 

Possibly the part number will be on the torn cable else try to match the picture to what is available at eBay

or https://partsurfer.hp.com/partsurfer/ putting in each of the 5 part numbers

 

I assume connecting an external monitor to laptop everything works else not worth fixing.

 


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