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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Broken screen cable allowing me to not see anything

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11-05-2022 02:46 AM
Hey, i own a victus gaming laptop and recently one of the cables tears not allowing me to see my screen but the laptop still works. Is there anyway i could pay to get it fixed?
11-05-2022 09:18 AM - edited 11-05-2022 09:21 AM
@nick785 wrote:Hey, i own a victus gaming laptop and recently one of the cables tears not allowing me to see my screen but the laptop still works. Is there anyway i could pay to get it fixed?
go online and get estimate
1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.
Looking here it appears the cable connecting the screen to the motherboard is #7
https://support.hp.com/gb-en/document/c07596026
There are 5 different parts listed as there are 5 different screens
If wanting to DIY fix the laptop there is a disassembly video here
https://www.youtube.com/watch?v=OUDl4XvvGkk
If you can locate the damaged cable then compare it to ones available.
Possibly the part number will be on the torn cable else try to match the picture to what is available at eBay
or https://partsurfer.hp.com/partsurfer/ putting in each of the 5 part numbers
I assume connecting an external monitor to laptop everything works else not worth fixing.
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