Built in camera in my new computer is grainy and the audio is awful

[MBair222]

My new HP computer's camera is very grainy under any light source and the audio is bad and cuts out in video playback.

[Rainbow23]

Hi @MBair222,

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

Take care and have a great day ahead.

[MBair222]

My Product number is 577G6AA#ABL

[Rainbow23]

Hi @MBair222,

I suggest that you follow the steps from this document to resolve this issue. (Click on the word document to open the web page).

I hope this helps.
Take care and have a good day.

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