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Buttons on the back of my monitor wont work except my power button.

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HP 25" 144Hz Gaming Monitor with AMD FreeSync Technology Black
Microsoft Windows 10 (64-bit)

Hi! I recently have gotten a nintendo switch and decided to plug it into my monitor. I set everything up and am about to change the it to HDMI 2 where I have it plugged into and I cant because the buttons wont seem to work. Is there anyway I can fix that or switch to a different HDMI without clicking those buttons?

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Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂


I see that your experiencing issue with the HP monitor  button 
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried with the different device connecting to the HP monitor?
  • Is there any physical damage on the button or buttons are pushed in?
  • Have you tried with the HDMI 1?

Keep me posted for further assistance.

I am an HP Employee

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