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screen1231
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Message 1 of 2
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CD/ DVD drive is not recognized

HP Recommended
Example: Pavilion 65XXPavillion 590-p0066
Microsoft Windows 10 (64-bit)

DVD drive does not show up in file folder/explorer - if a disc goes in it runs but no popup and nothing - file is not displayed 

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KrazyToad
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Message 2 of 2
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HP Recommended

@screen1231

 

Welcome to HP Community

 

I have gone through your Post and would like to help
 

I suggest you go through this HP Document: https://support.hp.com/in-en/document/c03280768 and let me know if that helps

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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