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‎02-13-2021 05:40 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My camera is not working. I have the error code 0xA00F4244. I do not have a kill switch on the side or a video button at f13. Also a bit of a technophobe....help really appreciated please??

 

Thanks 

Simon 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-17-2021 06:32 AM

HP Recommended

Hello. Is it an internal or external camera? If it is built into the monitor or laptop then check the support page for the computer and download the latest software for it.  You may already have hp support software on your device to assist you in getting updates.  If it is an external camera then you should go to it's web page also for the latest software.  

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3 REPLIES 3

‎02-17-2021 06:32 AM

HP Recommended

Hello. Is it an internal or external camera? If it is built into the monitor or laptop then check the support page for the computer and download the latest software for it.  You may already have hp support software on your device to assist you in getting updates.  If it is an external camera then you should go to it's web page also for the latest software.  

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‎02-18-2021 09:25 PM

HP Recommended

Hi thanks for the advice. It's internal. I have done what you saidand it appears to have worked.... thanks again

 

 

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‎02-19-2021 05:41 AM

HP Recommended

Cool! Well done for working on it and solving it.

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