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Louiebs15
New member
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Message 1 of 2
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Flag Post

Camera not working

HP Recommended
HP All-In-One-24
Microsoft Windows 10 (64-bit)

I am trying to do conference calls from my desktop, but trying to fire up the camera... it is not working. It just pops up blue screen that says camera. The camera attached to the computer is a pop up camera and this is the first time we are popping it up. Any help is appreciated!

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Louiebs15,

 

I reviewed your post and I understand that the webcam is not working on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c03430151

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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