cancel
Showing results for 
Search instead for 
Did you mean: 
Mandy12
Level 1
7 2 0 0
Message 1 of 6
442
Flag Post

Solved!

Can i upgrade the Graphics card

HP Recommended
HP Pavilion 550-153na
Microsoft Windows 10 (64-bit)

I have a switchable graphics in my system, onboard "Intel HD Graphics 530" and a Graphics card "AMD Radeon (TM) R5 330" 

Im wondering if i can update the Card? This is an all in one bought system but the graphics doesnt allow me to play games eg (Shadow of the Tomb Raider) above 800x600 resolution. So i would like to update it?

1 ACCEPTED SOLUTION

Accepted Solutions
The_Fossette
HP Support Agent
HP Support Agent
29,155 25,687 1,959 2,607
Message 4 of 6
Flag Post
HP Recommended

@Mandy12,

 

Welcome to the HP Support Community!

 

I checked the specifications of your computer and see that there are two expansion slots (mentioned below) available on your computer and you can install any graphics card which uses that port.

 

One PCI Express x16 (Gen 3.0)

One PCI Express x1 (Gen 2.0)

 

Please refer to the below for the motherboard specifications.

 

https://support.hp.com/us-en/product/hp-pavilion-550-100-desktop-pc-series/8499648/model/9062677/doc...

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5
Barachiel
Retired
Retired
6,247 5,034 314 468
Message 2 of 6
Flag Post
HP Recommended

@Mandy12

 

Thank you for posting on HP Forums, 

Barachiel is at your service. 

 

I Understand you are in need of support,

And to help you out, I'm sending out a Private message with the required information's,

 

Good Luck. 🙂

Barachiel
I am an HP Employee

Was this reply helpful? Yes No
Mandy12
Author
Level 1
7 2 0 0
Message 3 of 6
Flag Post
HP Recommended

You didnt actually answer my question...you sent me a dud link in a private email! Please could you answer the question? IF you dont know the answer please say...

Was this reply helpful? Yes No
The_Fossette
HP Support Agent
HP Support Agent
29,155 25,687 1,959 2,607
Message 4 of 6
Flag Post
HP Recommended

@Mandy12,

 

Welcome to the HP Support Community!

 

I checked the specifications of your computer and see that there are two expansion slots (mentioned below) available on your computer and you can install any graphics card which uses that port.

 

One PCI Express x16 (Gen 3.0)

One PCI Express x1 (Gen 2.0)

 

Please refer to the below for the motherboard specifications.

 

https://support.hp.com/us-en/product/hp-pavilion-550-100-desktop-pc-series/8499648/model/9062677/doc...

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
Mandy12
Author
Level 1
7 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Thankyou very much...this is really helpful! 🙂

Was this reply helpful? Yes No
The_Fossette
HP Support Agent
HP Support Agent
29,155 25,687 1,959 2,607
Message 6 of 6
Flag Post
HP Recommended

@Mandy12,

 

You're welcome!

 

If any other questions arise, please feel free to write back to me.

 

Good day!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation