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RNAGY111
Level 1
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Message 1 of 2
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Can not change the screen brightness

HP Recommended
HP Envy TouchSmart PC
Microsoft Windows 10 (64-bit)

I cannot change the brightness on my HP Envy TouchSmart PC. I even tried using cortana and while it says the brightness change there is no difference. The computer is on the older side but has been recently updated. The screen is much too bright and I would like to know how to change it.

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @RNAGY111

 

Welcome to the HP Support Community. I'd be happy to assist you with the brightness issue. 

 

To adjust the screen brightness, try these steps - Select action center  on the right side of the taskbar, and then move the Brightness slider to adjust the brightness.

 

Some PCs can let Windows automatically adjust screen brightness based on the current lighting conditions. To find out if your PC supports this, go to Settings  > System > Display. Under Brightness and color, look for the Change brightness automatically when lighting changes check box, and then select it to use this feature. This automatic setting helps make sure your screen is readable wherever you go. Even if you use it, you can still move the Change brightness for the built-in display slider to fine-tune the brightness level.

 

If the issue still persists, try re-installing the display driver - 

 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter. 
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

 

Also, try updating the computer - 

 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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