Can't wipe/format hard drive

[khone]

Sorry for selecting "A product I do not own". I actually do own the h8-1280t. Just couldn't add it to my profile because it's so old HP didn't recognize it when I put in the serial and product numbers. Also, picked Others and no good for this post so I selected Win 11 even though my desktop is Win 10.

So, let me get on with it.

I replaced my HP Pavillion desktop with an HP AIO. My intention was to connect the two and transfer some files, then wipe/format the hard drive. Fail. Wasn't able to connect on network. So, I uploaded what I wanted to One Drive and accessed those files from my new AIO. Now, to the frustrating part

I have been trying for 2+ days to wipe or format the hard drive. Tried all the ways built-in to Windows and others suggested by Windows Community. Can't.  I opened Explorer, right clicked on C. then "format" and it said You cannot format this volume as it contains the Windows that you are using. So, I downloaded two software programs to get it done. Still can't. I used Disk Wipe and finally was able to reformat Build E but when I try to wipe/format C:, this is what I get

I have no idea what is meant by "cannot lock the drive" and The volume is still in use.

I tried to contact the software company but no link or email.

Anyone have any idea why I can't wipe or format C:? T

[Raj_05]

Hi @khone,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4

HP Support