cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 4
249
Flag Post

Cannot connect hp 22cwa to macOS Catalina. Should I return the monitor?

HP Recommended
HP 22cwa
macOS 10.15 Catalina

I connected my hp monitor (22cwa) to my Mac (MacOS Catalina. Version 10.15.5) with an HDMI cord & Mini DisplayPort to HDMI adaptor. I tried it while my Mac computer was shut down after reading through other posts.

When I turn the display on the hp Display scans for an hdmi signal, but ultimately shows “no signal” every time. 
Do I need to return this?

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
7,675 7,677 326 491
Message 2 of 4
Flag Post
HP Recommended

@Megsmith19 Welcome to HP Community!

 

Here's a few things you need to know when using an HP monitor with a Mac device:

HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors.

  • To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC.
  • The monitor should operate at 60Hz.The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

Reply
0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I have the same issue

 

My monitors worked up until about 2 weeks ago

 

I have been to apple and they have checked my computer (nothing wrong), It works with their monitors still

 

I plugged it in directly today and for some reason it flashed up when it was plugged in direct, I unplugged it and re-plugged it in via my doc....doesnt work again.

 

Any helps appreciated

 

THanks

 

Paul

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
12,842 12,819 1,011 976
Message 4 of 4
Flag Post
HP Recommended

@Paul8t7

 

This looks like a it requires remote assistance.

 

Please reach out to the HP Support in your region for further course of action.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation