• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎08-19-2021 02:09 PM

HP Recommended
Product: Hp all in one

Hp can't detect monitor. I followed all previous comments and tried everything. Connected a monitor to Hp all in one with hdmi. Success!. It is mirroring the hp. I need to extend to the extra monitor but hp does not detect.

Went to display adapters to update driver but only the basic hp monitor is listed - says driver already installed. 

I see no mention of the extra monitor for me to update....tried to reconfigure with no success. Any ideas?

Category:
1 REPLY 1

‎08-19-2021 04:21 PM

HP Recommended

@JusFee 

 

HP has many Hp all in one models/products

 

  • Some machines only have HDMI in for games consoles,
  • Some machines only have HDMI out for additional monitor,
  • Some machines have both.

Does your machine have HDMI out port ? What is it ? Please use the following way to see what it is

 

         https://support.hp.com/us-en/document/bph07555

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.