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HP Recommended
Pavilion All-in-One 24-r0xx desktop computer
Microsoft Windows 10 (64-bit)

I have two Dell UltraSharp 24 Monitor U2415 monitors to connect to my Pavilion All-in-One 24-r0xx desktop computer.

The first first monitor connects easily, using the desktop's HDMI out port.

The second monitor must connect to a USB 3 or USB c port on the desktop, because the one HDMI port has already been used. I’ve tried, and failed, to connect the PC to the second external screen using these kinds of USB-to-HDMI adapters:

https://www.amazon.co.uk/gp/product/B01M02FLYO/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1

https://www.amazon.co.uk/gp/product/B0819FPHYN/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1

https://www.amazon.co.uk/gp/product/B01MCT9P71/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

I don’t know if the failures are because:

-              The PC isn’t pushing the right kind of signal to the relevant USB ports.

-              The particular adapters aren't suitable.

-              I’m doing something wrong.

Please can the USB 3 or USB c ports *in principle* output a video signal for an external screen? Can you recommend an adapter that’s worth trying? Or tell me of any known pitfalls that I may have overlooked when using the adapters that I’ve listed above? Thank-you.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thank-you for taking the time to reply to my original question. I now have two external monitors connected to my HP Pavilion All-in-One 24-r0xx desktop, for a total of three screens. In case it is useful to other members of this community I'll describe how it was done:

Screen 1 -> Built in to desktop.

Screen 2 -> Using an HDMI-to-HDMI cable to connect to the desktop's HDMI out port.

Screen 3 -> Using an adapter https://www.amazon.co.uk/gp/product/B00O6G5ZGI?ref=ppx_pt2_dt_b_prod_image to connect to one of the desktop's USB 3.1 ports.

View solution in original post

3 REPLIES 3
HP Recommended

@x_y_z,

 

Welcome to the HP Support Community!

 

 I reviewed your post and I understand that you want to connect 2 monitors to the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

The USB type C port on the computer doesn’t support display. You need to have a USB C thunderbolt port to connect a display. You may try using the adapters but HP doesn't recommend using adapters or converters.

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Thank-you for taking the time to reply to my original question. I now have two external monitors connected to my HP Pavilion All-in-One 24-r0xx desktop, for a total of three screens. In case it is useful to other members of this community I'll describe how it was done:

Screen 1 -> Built in to desktop.

Screen 2 -> Using an HDMI-to-HDMI cable to connect to the desktop's HDMI out port.

Screen 3 -> Using an adapter https://www.amazon.co.uk/gp/product/B00O6G5ZGI?ref=ppx_pt2_dt_b_prod_image to connect to one of the desktop's USB 3.1 ports.

HP Recommended

@x_y_z,

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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