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‎05-06-2020 09:44 PM

HP Recommended
Product: Part no 2HJ16AA
Operating System: Microsoft Windows 10 (64-bit)

My kiddo accidentally cracked the screen. I am a service member currently stationed in South Korea. Going to a repair shop out in town is not an option during this time. Everything still functions as normal. Tried to find the replacement part online but could not locate it. Would I be better off just leaving it be since everything still works? Warranty expired in 2019. 

IMG_0295.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2020 09:56 AM

HP Recommended

@mlcoop3

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

View solution in original post

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1 REPLY 1

‎05-07-2020 09:56 AM

HP Recommended

@mlcoop3

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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