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‎01-19-2019 11:02 AM

HP Recommended
Product: HP ENVY 23 D150

Does anyone have access to repair a cracked screen for HP Model H2M41AA HP ENVY 23-D150 TOUCHSMART AIO? I took in for repair at Geek Squad and they stated parts are unable to be sourced.

1 REPLY 1

‎01-21-2019 12:18 PM

HP Recommended

@indymidwest,

 

Welcome to HP Support Forums!

 

I see from your post you need information and assistance related to display. No worries, I'll be glad to help you

 

To provide you with an accurate solution, I'll need a few more details:

 

Have you tried to contact our HP phone support for assistance?

If the issue occurred after an accident (such as dropping it on the floor, etc.) there could be a additional charges in such cases to get the computer repaired via HP service centers. 

 

In this scenario, as this looks like a possible hardware failure. I would recommend you contact our HP phone support for further assistance.

HP phone support team can be reached on www.hp.com/contacthp

 

Hope this answers your question.

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

Jeet_Singh
I am an HP Employee

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