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HP Recommended
HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f2000 IDS Base Model

Hello,

I hope you are doing well. I was recently in a car accident and unfortunately my laptop screen ended up getting pretty cracked. It still operates completely fine, but the touch screen stopped working. As far as I understand my laptops warranty has expired so I was hoping to hear where I could take it to be fixed and maybe  a estimate of what the price would be?

If there is any place i could hp location I could take it too please let me know.

 

Thank you,

Andre du Toit

1 REPLY 1
HP Recommended

Hi @andredutoit,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

It seems like an issue with the laptop hardware that needs the screen replaced or laptop repaired. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.