DESKTOP BLACK SPOT

[NC_SRIVASTAVA]

Black spot on lcd 

[A4Apollo]

Hey there! @NC_SRIVASTAVA,

Does the issue persist on the BIOS page?

Were there any accidental or physical damages to the monitor?

Black "splotches" or "blotches" with bright white areas exposed
When the internal glass has cracked, allowing liquid crystal to pool into areas (causing black blotches), the areas void of liquid crystal are bright white.

Refer this article to know more information about display issues with the monitor. Click Here

If the issue does not persist on the BIOS page try updating the chipset, graphics driver and BIOS on the PC to the latest version.

You can update the drivers on the PC using the HP support assistant.

Refer this article to know more information about using HP support assistant. Click Here

If the issue persists on the BIOS page. It is a hardware issue with the Monitor, replace the faulty monitor.

Please contact HP support for service options. Click Here

Let me know how it goes!

I hope you have a great day! 🙂

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