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enrica3
New member
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Message 1 of 2
207
Flag Post

DESKTOP LIGHT ALWAYS ON

HP Recommended
FV584AA
Microsoft Windows 7 (64-bit)

Hello, my desktop always has the screen light on (yellow, even when it's turned on. How can I fix that please? Thank you!

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @enrica3

 

Welcome to the HP Support Community. I'd be happy to assist you with the light issue. 

 

Let's try these steps to perform a power reset on the computer - 

 

1. Shut down the computer, then disconnect the power cord from the rear of the computer.
2. Press and hold down the power button for at least 10 seconds, then release it. The power light indicator might turn on briefly then go out.
3. Reconnect the power cord, then turn on the computer to confirm if the issue is resolved.

 

Also, try updating the computer - 

 

Step 1 Windows Updates - 
1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Step 2 HP Support Assistant Updates - 
1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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