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HP Recommended
Hp envy curved 34 a010

HP Envy All-in-one pc curved 34'' has been physically damaged resulting in dead pixels. Replacement screens are difficult to come by, it appears. Product is not on warranty. Would HP help replace the screen?

2 REPLIES 2
HP Recommended

Hi@903Boro, Welcome to the HP Support Community!

 

As I understand there is a Dead Pixel on your HP Envy All-in-one pc curved 34,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Have you checked the HP Article pertaining to the Dead pixel policy?

 

While you respond to that, here are a few things you should know:

 

That said, here's the link to the HP article with the pixel policy: Click here.

 

Hope that answers your question and you have a great day!

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

HP Recommended

*They* prolly would, but its going to cost you an arm and a leg.( and a few other limbs ) for OOW screen replacement.

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