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05-03-2021 05:15 PM
HP Envy All-in-one pc curved 34'' has been physically damaged resulting in dead pixels. Replacement screens are difficult to come by, it appears. Product is not on warranty. Would HP help replace the screen?
05-06-2021 09:38 AM
Hi@903Boro, Welcome to the HP Support Community!
As I understand there is a Dead Pixel on your HP Envy All-in-one pc curved 34,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Have you checked the HP Article pertaining to the Dead pixel policy?
While you respond to that, here are a few things you should know:
That said, here's the link to the HP article with the pixel policy: Click here.
Hope that answers your question and you have a great day!
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