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HP Recommended
Hp Pavilion All in One 27" Smart touch N110
Microsoft Windows 10 (64-bit)

Need help on this one. A dark shadow appeared on the middle right edge of the screen.  It is also present on BIOS screen but not on the extended monitor. Bios is current and so display driver.

1 REPLY 1
HP Recommended

@TechRep,

 

Welcome to the HP Support Community!

 

It looks like a hardware issue as you have mentioned that you are able to duplicate the issue on BIOS screen and an external display is working fine.

 

I recommend you contact support and check the available service options for your computer.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.