cancel
Showing results for 
Search instead for 
Did you mean: 
TechRep
New member
1 0 0 0
Message 1 of 2
181
Flag Post

Dark shadow right middle part of screen.

HP Recommended
Hp Pavilion All in One 27" Smart touch N110
Microsoft Windows 10 (64-bit)

Need help on this one. A dark shadow appeared on the middle right edge of the screen.  It is also present on BIOS screen but not on the extended monitor. Bios is current and so display driver.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,591
Message 2 of 2
Flag Post
HP Recommended

@TechRep,

 

Welcome to the HP Support Community!

 

It looks like a hardware issue as you have mentioned that you are able to duplicate the issue on BIOS screen and an external display is working fine.

 

I recommend you contact support and check the available service options for your computer.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation