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ollyonearth
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Message 1 of 2
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Desktop Monitor is fading away

HP Recommended
HP ENVY 34 CURVED Desktop
Microsoft Windows 10 (64-bit)

Hello,

I noticed that my All-In-One desktop is desplay is fading away with vertical lines on the left side of the screen. I have updated all the drivers and devices to make sure it is not an outdated driver issue and still this issue is not resolved. Please help. 

Below is my system Info if this will help. 

OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-8E9A5K7
System Manufacturer HP
System Model 34-a010
System Type x64-based PC
System SKU M9Z77AA#ABA
Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date AMI A0.05, 8/26/2016
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.17134.619"
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 26.5 GB
Total Virtual Memory 36.6 GB
Available Virtual Memory 30.7 GB
Page File Space 4.75 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @ollyonearth

 

Welcome to the HP Support Community. 

 

This is a hardware issue, please Contact HP in your region regarding the service options. 

 

Have a great day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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