Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Desktop monitor issue

HP Recommended
Microsoft Windows 7 (32-bit)

Good night, 

I hope my message finds you well..

My issue is with display monitor. I have tow monitors connected on the same desktop ( monitor 1 and monitor 2 ), but only one of them working ( monitor 1 is on and monitor 2 is off ( black) ). I changed the port connection between the two monitors and what happened is monitor 1 become off and monitor 2 became on. I checked all the settings and found ok. Then I changed the graphics card but still the issue remain.


please advise what could be done to fix this issue  

HP Support Agent
HP Support Agent
26,904 26,777 1,469 1,541
Message 2 of 2
Flag Post
HP Recommended



Welcome to HP support community.


Provide the computer model number or the product number?

How are the monitors connected to the computer?


Reply with the requested information for more assistance.


I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation