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ANDREA7708
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Solved!

Display HP 25x da 24,5 pollici

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HP 25x
Microsoft Windows 10 (64-bit)

I have this monitor I actually had two the first one had a flicker problem and I was replaced I think with a regenerated one because it arrived in a box I have but not the monitor, anyway. I notice a difference between the previous one and this especially in the videos and games you notice the pixels of the screen as if the 144mhz for a moment were not activated and this does it continuously, the previous monitor did not have this problem, it may be that they have me sent a warning that presents problems in place of one that had a problem? my God

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Riddle_Decipher
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@ANDREA7708 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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ANDREA7708
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@Riddle_Decipher  another bug that I found and related to the power menu there is the possibility to disable the monitor at a certain time or after a period of time but the options put together in the menu are conflicting because if you select a time divided for the two modes the monitor turns off twice at the set time and not in a period of time and in any case there is no possibility to disable one or the other I don't know if I managed to explain myself

 

IMG_20200214_003429_LI.jpg

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