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09-29-2023 12:58 PM
Each time I connect my HP laptop running Windows 11 with an i7 processor to my 49-inch monitor and extend the screens, I encounter an issue where the monitor's display stretches, causing icons and text to appear elongated and larger. Interestingly, my laptop screen remains unaffected and displays normally. However, when I choose not to extend the display and opt to use only the 49-inch screen, it appears normal.
This stretching of the display occurs consistently when I choose to extend the screens so that I can utilize both my laptop screen and the 49-inch monitor simultaneously. I would greatly appreciate your assistance in resolving this issue, allowing me to use both screens without the stretched image on my 49-inch monitor.
Thank you for your help.
10-03-2023 02:09 AM
Hi @Sal881,
Welcome to the HP support community.
Please help us with the laptop serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Alden4
HP Support
HP Support Community Moderator
10-08-2023 10:02 AM
Hi @Sal881,
Thank you for your response,
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.
Please feel free to contact us here anytime you need any further assistance.
Have a great day!
Alden4
HP Support
HP Support Community Moderator