Display Issue

[abell909]

I have updated my AMD driver, have new hdmi cord, and system updates are current. My screen image is still fuzzy and jumps tp black screen from time to time. Have my integrated graphcs failed?

[A_Gayathri]

Hi @abell909 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you've done some troubleshooting already. If you've updated your AMD drivers, checked your HDMI cord, and ensured system updates are current, but you're still experiencing display issues like a fuzzy screen and intermittent blackouts, there could be a few other potential causes:

• Hardware Issue: It's possible that there's a hardware problem with either your integrated graphics or another component of your system. If the integrated graphics have failed, it could indeed cause display issues like you're experiencing.
• Monitor or Cable Issue: Although you mentioned you have a new HDMI cord, it's still worth checking if the issue might be with your monitor or the cable itself. Try using a different monitor or cable to see if the issue persists.
• Overheating: Overheating can sometimes cause graphical issues. Make sure your computer's cooling system is working properly and that there isn't excessive dust buildup inside the case.
• Software Conflict: Occasionally, software conflicts can cause display problems. Try booting your computer in Safe Mode to see if the issue persists. If it doesn't, then a third-party software application might be causing the problem.
• BIOS Update: Check if there are any BIOS updates available for your HP Pavilion 590-P0024. Sometimes, BIOS updates can resolve compatibility issues and improve system stability.

Refer to this document: HP Pavilion 590-p0024 User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.