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‎02-25-2022 02:19 AM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

I have bought a HP E27m G4 Conferencing Monitor, and question myself, If I can activie the available USB hub of the display as well by connecting the USB C cable to my "older" desktop PC that does not have USB C, but by using an USB C adapter to USB A that fits into my desktop computer?

 

Alternatively, is there any other oppurtunity to activate the USB hub of the display by existing HDMI or DP ports and cable?

 

Best Peter

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Accepted Solutions

‎02-25-2022 01:05 PM

HP Recommended

@Stigger / @TheOldMan -- 

 

1.  or a USB Type-C to USB Type-A cable (sold separately).

 

As the manual states, that will work.

 

2. The other way around where is host is USB A probably will not do what is hoped.

 

To me, this statement seems to contradict statement #1.

 

I would try purchasing the cable recommended in statement #1.

If it does not work, take it back to the store, and get a refund.

The only "cost" will be your time for 1 or 2 trips to the computer store.

 

 

 

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‎02-25-2022 06:16 AM - edited ‎02-25-2022 06:17 AM

HP Recommended

Here is what the Setup guide says about that

 

USB (4)USB Type-C **
**The USB hub is enabled only if the monitor is connected to the computer via
the USB Type-C to Type-C cable (included) or a USB Type-C to USB Type-A
cable (sold separately).

I also suspect the " is there any other oppurtunity to activate the USB hub of the display by existing HDMI or DP ports and cable?" is a NO.

I would therefore conclude the USB-C connection must be to one the host can truly support.  The other way around where is host is USB A probably will not do what is hoped.

You might get what you want with this type of card in the host

https://www.amazon.com/Express-Expansion-Asmedia-Chipset-Windows/dp/B074QGBXSP/ref=psdc_229185_t2_B0...


I'm not an HP employee.
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‎02-25-2022 01:05 PM

HP Recommended

@Stigger / @TheOldMan -- 

 

1.  or a USB Type-C to USB Type-A cable (sold separately).

 

As the manual states, that will work.

 

2. The other way around where is host is USB A probably will not do what is hoped.

 

To me, this statement seems to contradict statement #1.

 

I would try purchasing the cable recommended in statement #1.

If it does not work, take it back to the store, and get a refund.

The only "cost" will be your time for 1 or 2 trips to the computer store.

 

 

 

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‎03-03-2022 11:13 AM

HP Recommended

Dear all,

I bought an USB A Adapter to USB C for my "old" desktop and then conncetec the included USB C to USB C. That works!  Surprisingly, speaker gets signifiantly quieter!

 

The solution that has been recommended by HP teleophone hotline, above mentioned should not work and I should buy a HDMI to USB C adapter and this should work by 90%. This does unfourtunatley not work!

 

In sum, solution found, maybe this is of help for others!

 

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