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HP Recommended
HP EliteDisplay E243i
Microsoft Windows 10 (64-bit)

Perhaps, I have problem with HP EliteDisplay E243i monitors, and black border.

Computer is Dell Precision 7820.

Nvidia Quadro 600 with displayport connector.

I have got 3 monitors: 2 x HP and Dell U2412M.

Dell display work fine.

But the HP monitors have black borders at the top, left and right. Not at the bottom - and this is strange.

Into OSD -> Image scaling option is inactive.

Or maybe this is normal for this monitor?

2 REPLIES 2
HP Recommended

@MarekKm 

 

What is your computer ? Please try few tests:

 

(a) swap one Dell monitor with HP monitor (still 3 monitors)

(b) use one Dell monitor and HP monitor (2 monitors only)

 

And post back the results.

 

Regards.

BH
***
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HP Recommended

Thanks for help.

In this moment, I have found this movie https://www8.hp.com/emea_middle_east/en/monitors/product-details/17210325

And the image https://photo2.tinhte.vn/data/attachment-files/2017/12/4207867_HP_E243i-14.jpg

At the movie, the monitor have black border like mine.

I think this is natural for this monitor.

Resolved.

 

The other thing is that I do not understand why the 3-sided frame is advertised as an asset. For me it is a disadvantage.

 

 

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