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‎10-02-2020 05:08 AM

HP Recommended
Product: HP Pavilion Wave Desktop - 600-a055na
Operating System: Microsoft Windows 10 (64-bit)

Hi, the display port on HP Pavillion Wave has recently stopped working. I've tried replacing cable, but no joy. The unit only has 1x HDMI port and 1x display port and I need 2 screens for my work. Happy to pay to get it fixed or replace parts, but I haven't replaced anything on a computer before so not sure what's best to do. Any help gratefully received! Many thanks, Mark

3 REPLIES 3

‎10-02-2020 06:07 AM

HP Recommended

Hello
are you sure that is not the problem with your screen?
No update perform?

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎10-05-2020 03:05 AM

HP Recommended

Hi, thanks very much for your reply. Yes, I checked my screen - it works fine via the HDMI port. I'm searching for updates, but finding the driver updates isn't particularly easy...

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‎10-05-2020 10:27 AM

HP Recommended

from what I saw, the computer, does not have a graphics card, it is integrated

https://support.hp.com/us-en/product/hp-pavilion-wave-600-a000-desktop-pc-series/12079672/model/1320...
You can try the video driver update here:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-wave-600-a000-desktop-pc-series/1207967...

Test the screen alone if possible on the DisplayPort port
I guess your second screen doesn't have both HDMI and display ??

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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