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‎04-05-2020 02:21 PM

HP Recommended
Operating System: Microsoft Windows Vista

My display will not come on. The computer has been unplugged for a long period of time. 

1 REPLY 1

‎04-10-2020 04:18 PM

HP Recommended

@Lindzee41

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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